What are new sales?
New sales are defined as the very first order placed in your customer's account. There are 3 order types that qualify as "new sales" these include retail orders placed through the shopping cart, starter kits, or your customers first processed delivery order. New deliveries must be completed and paid for within the desired Fast Track period to count towards new sales. Your personal orders do no count towards your Fast Track Progress.

When does the Fast Track program go into effect?
Your Fast Track program starts the day you enroll. You have 100 days from your enrollment date to complete the Fast Track requirements and earn rewards.

How can I track my Fast Track progress?
There is a Fast Track progress report on My Office that will display the requirements and your progress for each period.

How are the rewards for Fast Track redeemed?
The gifts will be added to your next delivery once earned. Free months of Consultant websites will also be automatically added to your account. For product credit awards, your Fast Track progress report will show whether you have completed the requirements for each period or have enrolled Consultants. The free product you earn will show up as Thrive Credit in your account and you can apply it to any order you place.

How long do I have to redeem my product credit?
Your Thrive Credit will expire 180 days after you receive it.

If I complete the Elite requirements, do I earn Elite rewards instead of Fast Track rewards, or in addition to them?
Elite rewards are given in addition to the regular Fast Track rewards, and any requirements you have completed for Fast Track will also count toward your Elite requirements.

Can I earn rewards during one Fast Track period even if I didn’t complete the requirements for the previous period?
Yes, each period is independent of the others. You have a new chance to earn rewards each period!

If I complete more than the requirements for one period, will they roll over into the next period?
Yes, any additional sales will roll into the next period once the requirements for the current period are complete.

If a customer were to place an order on day 39 and then it ships on day 43, does that order count for the First 40 Days or the Next 30 Days?
Customer orders contribute to your Fast Track progress upon shipment, not when placed. So, an order placed on day 39 and shipped on day 43, would count toward the Next 30 Days instead of the First 40 Days.